Customer Service Support

Whether it’s through email, voice, or live web chat, we can assist you in adding value every time your patients make contact with our friendly customer service representatives. An inquiry on benefits, a question about reimbursement status – even a well-handled complaint can become not just a positive experience, but an opportunity to build lasting customer loyalty.

SPi Global’s suite of outsourced call center services for patient care will enable you to augment your customer care expertise, focus on other critical activities, and enjoy significant cost savings.