About SPi Global (Xi’An) Information Technology Ltd.
SPi Global (Xi’An) Information Technology Ltd. provides support to diverse vertical markets, including digital publishing, eBook conversion, utility, marketing research, health care, insurance, call center services, financial services, and telecommunications.
Our integrated suite of services blends state-of-the-art technology and business process expertise, gained from SPi Global’s valuable experience delivering identifiable cost savings and business efficiency across the the various markets that we serve. Our world-class facility, advanced telecommunications infrastructure, stringent data-security methods [ISO 27001], and proven methodology for process migration further enhance customer satisfaction, while our Six Sigma-based improvement methods advance service delivery.
Our human resources are likewise a strong differentiator. We have 260 employees in Xi’an, delivering customized BPO & ITO solutions requiring excellent training and expert management. With a deep employee development and training culture, our ability to empower employees with the necessary skills and to scale manpower as needed is a big asset. SPi Global has made its mark as a global outsourcing brand, with achievements that reflect 100% customer satisfaction.
SPi Global’s professional services include:
- Business Process Outsourcing (BPO) services
- eBook & eJournal conversion (XML, PDF, ePub, HTML, Mobi)
- Print-on-demand (POD) services
- eCartoon book conversion
- Call center services
- Marketing research
- Typesetting services
- Data entry
- Software testing services
- Software Interface development
- Software Application development, integration and localization
We serve clients from all over the world, including the USA, Canada, China, and Japan.