Testing and QA Services
SPi Global engages in beta testing of eProducts and testing on multiple browsers, ensuring that all information is accurate and that each product also functions properly, without any fatal errors. Partnering with SPi Global for beta testing frees precious in-house resources, while ensuring functionality, usability, interoperability, and accessibility of digital information products prior to roll out. We also combine our ISO and Six Sigma processes, to implement quality assurance best practices.
QA is treated as an ongoing process. We work diligently from the outset to assess, measure, and improve processes and performance throughout every stage of development. By identifying and rectifying potential issues early, we streamline development, ensuring that your product launches on time and is of the highest quality. In addition, SPi Global helps ensure that your product continues to work flawlessly across the range of required devices and platforms, remains accessible to all users, and provides an intuitive user experience.
Content Proofing
Our experienced team meticulously scans your content to identify issues and errors that could compromise the quality and perception of your products. We’ll proof your content against the source to ensure that all characters are captured properly, checking either 100% of your copy or taking a random sampling, based on your requirements. We can proof any product you offer, whether it’s for print, an ebook, a smart device, or the web. Content-domain experts are available when necessary.
Semantic Check
Structuring content and data in ways that ease their access to end users is a key part of any content-enrichment project. To that end, SPi Global has developed schemas that enable the team to optimally search and retrieve information, using the expertise of our in-house subject matter experts and a state-of-the-art tool. We have developed detailed approaches to structuring data, and we carefully follow client guidelines. This enables us to create taxonomies that support highly-specialized topics such as those in biomedical research.
Functionality
It’s important to ensure that your product works flawlessly across all platforms and browsers so that each user experiences your program as intended. SPi Global rigorously tests your products across the range of available browsers, making certain that programs and content work correctly for every user.
ADA/Accessibility
In addition to validating the universal functionality of your programs, SPi Global also ensures that your products will be fully accessible and usable by everyone in your audience. We have expertise with various accessibility standards, including NIMAS Section 508 and the Daisy Consortium. Our content enrichment services add narrative descriptions of graphics or videos, to help people who are visually challenged. We also work with various screen-reading tools, to ensure that content is accessible for the color-blind or the completely blind. Our QA testing services ensure these accessibility services operate properly across platforms and devices.
Desktop and Mobile Platform
With the abundance of web-capable devices available today—and new ones coming onto the market—your SPi Global QA team can help ensure the flawless operation of your programs, regardless of the devices being used to access them. We provide services across a wide range of platforms and devices, including Windows, Macintosh, and iOS operating systems; Android, iPad, and Kindle devices; Firefox and Safari browsers; and more.
Performance/Load Testing
SPi Global monitors your project’s performance and load times, helping to identify and rectify potential lapses that could negatively impact user experience. Our services ensure that your product is functioning to a specified latency level so end users don’t see any lags. We also test performance with users across geographic regions.
Test Plan Development
If you don’t have a test plan, SPi Global can create one for you. We define and document a complete structured test plan and test cases based on your specific requirements. This plan details factors that include the type of testing (e.g., initial testing or regression testing) and level of testing (e.g., 100 percent, random sampling, critical segment), when to continue, escalate, or stop testing.
To learn more about how SPi Global can help, contact us today.
