Claims Settlement and Adjudication

The challenges Generali was facing were increasing cost for processing each claim, high employee turnover rate, and protracted turnaround times. Generali China Life Insurance Company Limited is a Sino-foreign joint venture—between Assicurazioni Generali S.P.A. (Generali) and China National Petroleum Corporation (CNPC)—insurance company, approved for operation by the Chinese authorities. With the backing of Generali’s 170 years of insurance experience and the financial strength of both shareholders, the company envisions growth into a first-class insurance company.