SPi Global secures slot among top 100 BPO companies
January 6, 2014, Manila, Philippines. SPi Global, the Philippines’ most internationally-recognized Business Process Outsourcing (BPO) company, is again among the world’s top 100 BPO companies according to Global Services, a well-respected online and digital publication dedicated to the outsourcing industry.
For an eighth consecutive year, SPi Global has been included in the Global Services 100, or GS100, a list of the top business and technology outsourcing services providers.
“We are honored to be recognized as part of the 2013 GS 100 list. This feat is a testimony to our strong and focused commitment of delivering quality services to our clients,” said SPi Global President and CEO Maulik Parekh.
For eight years already, the Global Services 100 list has been a tool for buyers of business and technology services to identify and select the right vendor. The GS100 analytical model is based on four key criteria: performance and leadership, quality and maturity of customers, breadth of services offered, and spread of global delivery capabilities.
“The global services market environment has been dynamic. While technology budgets continued to be constrained, organizations were clamoring to re-orient their IT and process management practices to include mobility, cloud, analytics, and social media. The GS100 service providers are the ones to quickly adjust to this new reality. The big differentiator is that these companies demonstrate the ability to deliver business outcomes,” said Ed Nair, Editor, Global Services.
The top 100 list features the best companies chosen through a methodology that evaluates each company across multiple dimensions, measured both quantitatively and qualitatively.
Earlier this year, SPi Global was also included in the Global Outsourcing 100® List of the International Association of Outsourcing Professionals (IAOP®), the global standard-setting organization and advocate for the outsourcing profession, for the eighth consecutive year.
About SPi Global
SPi Global is the Philippines’ most internationally-recognized full-service BPO provider, with 30 offices and facilities around the world, including the US, Netherlands, Philippines, India, Vietnam, and Australia. It has over 18,000 employees, delivering a wide range of solutions in Customer Relationship Management, Content, and Healthcare.
SPi Global is fully owned by Asia Outsourcing Gamma Limited, a company 80%-owned by CVC Capital Partners—one of the world’s leading private equity and investment advisory firms—and 20% by the Philippine Long Distance Telephone Company, the leading telecommunications provider in the Philippines.
About Global Services
Global Services is a media platform with a portfolio that includes digital magazines, website, events, newsletter, webinars, and customized solutions. Global Services reaches senior executives, sourcing professionals, technology, and functional leaders with more than 1000 large organizations mainly in North America and Europe. Global Services is owned by CyberMedia (India) Limited.
For more information, visit www.globalservicesmedia.com.
Contact:
May Dizon
Vice President, Corporate Communications
SPi Global
[email protected]