SPi Global wins BPO Award in Vietnam

June 15, 2011, Manila, Philippines. SPi Global, the largest Filipino-owned BPO company, has surpassed other foreign BPO companies in Vietnam to win an accolade in the prestigious 2011 Sao Khue Awards.

The company received the Sao Khue 2011 Prize for “BPO service for BPO Services Group” from the Vietnam Software Association, or Vinasa, which recognized SPi Global’s excellent conversion solutions in Vietnam.

Vinasa also awarded the title “pre-eminent service” for the company’s content processing solutions, which includes digitization, data entry, and high-volume transaction processing. SPi Global’s Hanoi operation, established in 2002, employs over 600 employees, and supports the company’s robust Philippine operations.

“This award is a testimony to our best practices,” said SPi Global President and CEO Maulik Parekh. “We have made a significant investment in best practices to provide best-in-class service to our growing clientele base. Our Hanoi facility complements our existing sites in Philippines and India and enables us to provide scale, diversification, and access to a rich talent pool.”

Earlier this year, SPi Global has been named “BPO Company of the Year” in the International ICT Awards. The company has also ranked among the top 100 outsourcing service providers in the world by the International Association of Outsourcing Professionals’ (IAOP) Global Outsourcing 100 list. This is the 6th consecutive year that SPi Global was included in this list.

“These awards highlight our strategic ability to ensure consistent and seamless execution following our global footprint,” Parekh explained. “Considering the volume of transactions that we process for our clients, and the manner that we deliver our services, it is important that we follow a common set of best practices.”

SPi Global is a wholly-owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines voted recently by analysts and investors as 2011’s Best Managed Company in the country in a poll by FinanceAsia magazine.

About SPi Global
SPi Global is a wholly-owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed on the Philippine Stock Exchange (PSE: TEL), and its American Depository Shares are listed on the New York Stock Exchange (NYSE:PHI).

SPi Global is a leading full-service BPO provider with offices and facilities across North America, Europe, Australia and Asia. SPi Global has over 15,000 employees delivering a wide range of Knowledge Process and Customer Relationship Management solutions to diversified markets, including financial services, healthcare, legal, and publishing. SPi Global consistently improves operating efficiency, lowers costs, and helps to strengthen the competitive position of more than 500 clients.
 

Contact : Celeste Ilagan
Vice President, Marketing & Corporate Communications
SPi Global
+639189906140
[email protected]