Our Leaders | SPi Global

As Chief Finance Officer, David Bizzaro is responsible for the financial health of SPi Global and all its subsidiaries.

David has more than 20 years of international experience working with companies in various disciplines such as telecommunications, ICT, BPO and consulting. He is a seasoned finance executive having held senior positions that allowed him to gain solid knowledge in all financial aspects of business.

In the BPO industry, his most recent affiliation was with the ICT Group, Inc., a publicly traded BPO service provider with 20,000 employees worldwide where he led the company’s finance group across ten countries in Asia, Europe and Latin America as its SVP of International Finance. Prior to joining SPi Global, he was a founder and managing partner of The IFC Group, LLC , a New York-based entity which provides outsourced International Controllership and CFO services to middle market companies operating overseas.

David is a Certified Management Accountant and holds a Bachelor of Arts in Economics degree from Beloit College in Wisconsin and a Master of International Business Studies from the University of South Carolina. He has lived in Hong Kong, Spain, Amsterdam, Madrid and the US and is proficient in Spanish, French, Portuguese and Mandarin.

Celeste Ilagan has over 25 years of experience in resource management, strategic and operational planning, project development and implementation, marketing, networking and government relations. For 20 years, she has worked for the Board of Investments (BOI) where she assumed various roles and made significant contributions in the growth of outsourcing and offshoring business in the Philippines.
 
Prior to joining SPi Global, she led the Investments Promotion Group of BOI as Executive Director for four years. She paved the way for the development and implementation of the BOI’s investment promotion program that covers investment generation, investor servicing and image building. Her leadership has brought in major investment projects resulting from investment promotion missions in Europe, the United States, India, Singapore and Japan.
 
Celeste has a Bachelor of Arts degree in Economics and a Masters degree in Business Administration from the University of Santo Tomas in Manila.
 

As president of SPi Healthcare, John O’Donnell brings his 25 years of healthcare industry expertise and leadership from both a hospital and physician practice perspective, giving him a unique understanding of the financial pressures that face the healthcare community. His well-rounded expertise enables him to more effectively lead the company in aligning technology and operations to meet the needs of a healthcare organization.
 
With his in depth understanding of the financial challenges that face the industry, John is positioning SPi Healthcare in a strategic direction to offer their clients a more comprehensive solution. Under his guidance, SPi Healthcare has experienced over 20% growth.
 
John’s leadership in SPi Healthcare’s growth strategy and branding will continue to position the company to better meet the evolving needs of healthcare organizations.
 
John has been with the company since 2004 (for Springfield Services Corporation (SSC) before it became SPi Healthcare). Prior to being appointed President, he joined the company as the Executive Vice President of Operations and was concurrently the Chief Information Officer, where he was instrumental in coordinating operational and IT management staff to bring continuity and cooperation for key services offered to clients.
 
Previously, he headed the financial applications group for Palos Community Hospital and its immediate care centers. John was also a senior consultant with a healthcare consulting firm in Wheaton, Illinois.
 
John holds a Bachelor of Science degree in Business, with a concentration in Computer Management from Eastern Illinois University.
 

Tim Hardin is responsible for operations and sales of SPi Global's Customer Relationship Management (CRM) business.
 
He has over 25 years of experience in successfully managing service organizations with expertise in new and expanding operations. Tim has led several start-up and aggressive growth service organizations to their next phase of development.
 
Prior to his appointment at SPi Global, he was the Chief Operating Officer of Sitel Philippines where he was responsible for leading an ambitious growth strategy that increased the employee base from 6,000 to over 11,000 in two years.
 
Tim also held other senior positions such as SVP and GM at ICT Group, Inc., CEO at New Medium Direct, Inc., President at Digital Lighthouse Corporation and Founder of Market Reach, Ltd. and TeleLink Systems, Inc.
 
Tim has a Bachelor’s Degree in Management from the University of Florida.

Ratnadeep "Ratan" Datta is responsible for managing the global operations of SPi Global's Content Solutions business unit.
 
Ratan started in SPi Global as Operations Head and went on to lead technology for the Publishing Unit. He led the unit's India Operations and was instrumental in making it one of the fastest growing units within SPi Global.
 
Prior to joining SPi Global, Ratan was a Software Consultant for a Content Syndication start-up, Blue Ripple Inc., in Cambridge, MA. He also has years of research experience as IT Manager for the French Institute of Pondicherry (FIP) where he built software solutions for research and led the development of database applications. During this time, he underwent training in Paris on Java technologies.
 
Ratan is an alumnus of the Indian Military Academy, Dehra Dun and holds a Bachelor’s degree in Computer Science from Sri Aurobindo International Centre of Education, Pondicherry.

Gregg is the Senior Vice President, Sales – Content Solutions of SPi Global, managing both the US and Europe Sales teams and streamlining sales-related initiatives across the Content Solutions business, primarily in the STM and Legal verticals.
 
He brings with him over 30 years of experience in sales and marketing, operations, business development, strategic account development and management, and resource management. His leadership has generated significant growth in corporate revenue from new and existing customers and strong management performance.
 
Gregg acquired a Bachelor of Arts degree in Communications Arts with a Minor in Economics from Allegheny College and a Graduate Certificate in Direct Marketing from Merrimack College in the US.