SPi Global Named in the Global Outsourcing 100 List
Largest Filipino-owned BPO Company is consistent multi-year winner since the list’s inception
Manila, Philippines, March 2, 2011. SPi Global, a leading provider of content processing, health information management and customer care and relationship management outsourcing solutions today announced that for the sixth consecutive year, it has been named to the 2011 Global Outsourcing 100 List by the International Association of Outsourcing Professionals.
The 2011 Global Outsourcing 100 and The World's Best Outsourcing Advisors recognize the world’s best outsourcing service providers and advisors. These rankings are based on applications received and evaluated by an independent judging panel organized by IAOP. The 2011 panel is led by IAOP Chairman Michael F. Corbett.
Commenting on SPi Global’s recognition, Maulik Parekh, President and CEO said, “We are extremely proud to be named anew in the Global Outsourcing 100 list. This recognition highlights our company’s operational excellence, breadth of services and portfolio, customer maturity, and superior customer satisfaction rating. It also underscores SPi Global’s long-standing commitment to create and drive value for the industry.”
“The companies on The Global Outsourcing 100 and The World’s Best Outsourcing Advisors lists are proven leaders and rising stars,” Corbett said. “They are the companies you want to partner with to achieve success and better outsourcing outcomes.”
SPi Global is the largest Filipino-owned BPO company delivering full-service knowledge-based outsourcing and customer relationship management solutions to diversified markets such as publishing, healthcare, financial services, entertainment and media, government and utilities, retail and telecommunications. in both voice and non-voice touch points. With its 30-year history, SPi Global was one of the first BPO firms in the world offering content outsourcing services to Fortune 500 companies.
“The Global Outsourcing 100 and The World's Best Outsourcing Advisors rankings help companies make better-informed purchasing decisions with confidence because these companies have gone through a rigorous process that has put their credentials through objective scrutiny,” said Deborah Hamill, senior managing director for global membership of the IAOP.
This recognition bodes well for SPi Global as it actually presents to prospective clients an immediate and objective third party assessment of service providers’ qualifications. Being consistently ranked among the world’s BPO leaders, clients are assured that SPi Global stands shoulder to shoulder with its industry peers in terms of service and quality delivery.
About SPi Global
SPi Global is a leading full-service BPO provider with offices and facilities across North America, Europe, and Asia. SPi has over 15,000 employees delivering a wide range of Knowledge Process and Customer Relationship Management solutions to diversified markets, including financial services, healthcare, legal, and publishing. SPi consistently improves operating efficiency, lowers costs, and helps to strengthen the competitive position of more than 500 clients.
SPi is a wholly-owned subsidiary of the Philippine Long Distance Telephone Company (PLDT), the leading telecommunications provider in the Philippines. PLDT is listed on the Philippine Stock Exchange (PSE: TEL), and its American Depository Shares are listed on the New York Stock Exchange (NYSE:PHI).
To learn more, visit www.spi-global.com
About IAOP
The International Association of Outsourcing Professionals® (IAOP®) is the global,
standard-setting organization and advocate for the outsourcing profession. With more than 110,000 members and affiliates worldwide, IAOP helps companies increase their outsourcing success rate, improve their outsourcing ROI, and expand the opportunities for outsourcing across their businesses.
To learn more, visit http://www.iaop.org.
Contact : Celeste Ilagan
Vice President
External Relations & Corporate Communications
SPi Global
+639189906140
[email protected]