Customer Care
At SPi Global, we know what it takes to make you happy, and our consistently high customer satisfaction ratings show it. We believe that a large part of this success lies on the performance of knowledgeable professionals who know and understand your needs.
Our customer care representatives have one thing in mind: total customer satisfaction. And they deliver.
Our talented staff has the knowledge and experience to provide the following:
- Account Management
- Customer Acquisition
- Customer Retention
- Dispute Resolution
- Order Management
- e-Commerce
- Warranty Services
- Billing and Payment Processing
- Order Processing
- Refunds
- Returns and Reversals
- Foreign Language Support (English, Japanese and Spanish)
- Dispatch Management
- Service Feature Inquiry
- Dealer Locations
- Order Tracking
- US VISA Applications and Scheduling
Gain the insights you need to take your customer service experience to the highest level. Watch the webinar.
