Telecommunications & ISPs

At SPi Global, we understand the importance of partnerships. We also recognize our crucial role in helping you meet your financial goals.

How can we help you?
We enable local long distance and wireless providers, and telecommunications equipment manufacturers worldwide to meet business challenges to help grow their customer base through a broad range of cost-effective, customer-focused programs. These cover everything from campaign management and welcome calls to complex technical support. The results for our current clients include high customer satisfaction and sales rates with lower overall costs. We are confident that our services can offer you the same results.

SPi Global provides customer interaction solutions for a leading wireless services provider with 25.5 million subscribers on its GSM network. We also support and provide solutions for a local wireless Broadband Internet Service Provider in the Philippines.

Our current applications include:

  • Products and Promotions Inquiries
  • Billing Inquiries
  • Post- and Self-Install Support for Broadband ISP customers
  • Technical Support for Network Issues
  • Voice Mail Transcription
  • Sales and After Sales

Take the first step to superior CRM today. Click here to know more about our services to the Telecommunications industry.