Government & Utilities
For government and utility companies, providing their constituents and end-users with timely, accurate and efficient service is a top priority. How to do this amidst increasing pressure to improve efficiencies and reduce operational costs has become a key challenge.
How can we help you?
SPi Global provides customer service to specific sectors of the government and utility companies. We handle general inquiries, scheduling of appointments and basic account management in support of back office operations. No matter how high the demand and expectations from consumers, we provide the call center expertise to help deliver first-rate service to customers.
Our applications include:
- Account Management
- Dispatch Management
- Transaction Processing
- Billing and Payments
- Customer Acquisitions
- Account Administration
- Information Awareness Call-outs
- Service Dispatches
- Dispute Resolution
- Product Availability Inquiries
- Promotional Inquiries
- Customer Retentions
- US VISA Applications and Scheduling
Take the first step to superior CRM today. Click here to know more about our services to the Government & Utilities industry.
