Finance & Banking
In the financial and banking marketplace, ensuring that each customer has a successful experience is fast becoming a major differentiator in growing the business. Studies have shown that providing a positive customer experience has become a key factor for financial institutions to attract and retain loyal customers.
How can we help you?
SPi Global knows the financial world. In fact, many members of our Senior Management came from the banking industry. We’ve already put this knowledge and experience to work for our clients… and we’re ready to apply it to your business. Front end. Backend. Hard and soft collections. Whatever services you need, we can deliver—and we can do it faster, better and more reliably than the competition.
SPi Global can be your low-cost offshore partner for all of the following and more:
- Housing, Auto and Personal Loan Application
- Inquiry and Status
- Credit Card Application Processing
- Credit Card Balance Inquiry
- Credit Card Transaction Details
- Credit Card Account Maintenance
- Products, Services, and Promotions Inquiry
- Verifying Requirements for Individual Federal Income Tax Preparation and State Income Tax Preparation
- Merchant Helpdesk
- Card Waivers and Reversals
- Change of Billing Address
- Cash Advance Pin Regeneration and Recard
- Replacement of Damaged/Defective Credit Card
- Blocking of Lost/Stolen Credit Card
- Credit Card Activations
And because we’re PCI compliant, we can do all that with a level of standard you’d be hard pressed to find anywhere.
Take the first step to superior CRM today. Click here to know more about our services to the Finance & Banking industry.
