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| Files | Size | Description |
|---|---|---|
| How Social Media Can Negatively Impact Retention and What to Do About It | 2.23 MB |
Social media is changing the way many consumers do business. It not only affects your ability to attract new customers, but also your ability to retain them as well. |
| Customer Care and the New Normal | 89.83 KB |
How Companies Can Deliver Top-Notch Service to Clients—and Increase Sales—With a Strong Customer Care Outsourcing Partner |
| A Full Service Universal Bank Partners with ePLDT Ventus. | 29 KB |
A Full Service Universal Bank Partners with SPi CRM (formerly ePLDT Ventus) |