Travel & Hospitality
Few industries have seen such drastic changes over the past two decades as the travel and hospitality field. Fueled by the ease of online booking and price shopping, today’s sophisticated travelers have raised the bar for companies wishing to maintain customer loyalty and increase the lifetime value of customers. This is why so many travel and hospitality organizations have decided to outsource their CRM programs to experts like SPi Global.
How can we help you?
Improving the lines of communication between you and your customers is a great start… yet it’s just a small part of everything we can do to boost your bottom line. Because whether it’s in reservations, billing, loyalty program management, or business convention and meeting promotions, we’re ready to help. Here are just some of the services we offer:
- Customer Retention Programs
- B2B Outbound and Inbound Sales
- Helpdesk Support
- Billing and Payments Support
- Account Management
- Promotional Inquiries Support
- Billing Inquiries
- Inbound call answering
- Outbound calling
- Chat
- Customer Care
- Sales Surveys
Take the first step to superior CRM today. Click here to know more about our services to the Travel industry.
