Procurement Logistics
SPi Global is in the frontline of the business of distributing IT products and services across North America and the rest of the world. We provide procurement and logistics services in the United States, Canada, and the United Kingdom.
From Business-to-Business (B2B) transactions of purchasing, distribution to retail and marketing, SPi Global streamlines these processes worldwide. Technology and solutions programs are implemented across the sales and customer focus areas. We ensure excellent performance in order to handle your logistics requirements effectively.
Our current applications include:
- Account Management
- Order Processing
- Refunds
- e-Commerce
- Warranty Services
- Customer Retentions
- Dispute Resolution
- Returns and Reversals
- Order Management
- Customer Acquisitions
- Billing and Payments
- Order Tracking
- Helpdesk Support
- B2B Outbound and Inbound Sales
- Level 1, 2 and 3 Tech Support
- Warranty Config and Sales
- Cross-sell
- Direct Corporate and Consumer Sales
- Up-sell
- Consultative
- General Procurement
