Scalable Recruitment & Managed Attrition

Scalable recruiting and managed attrition ensure a workforce that is second to none

Unlike many call center providers, SPi Global has been very successful in keeping attrition rates low year after year. This is in large part due to the status of our parent company. PLDT has been acknowledged as an “Employer of Choice” in the Philippines and even named "Employer of the Year" by the People Management Association of the Philippines (PMAP) in 2009.

Building on that reputation with a comprehensive recruiting, training, promotion and rewards program, SPi Global has been able to maintain lower attrition rates compared to many of competitors.