The Journey to Visionary Innovation – GIL 2012: Silicon Valley

Date: September 09 - 12, 2012
Venue: The Fairmont, San Jose, California

Frost & Sullivan's Global Community of Growth, Innovation and Leadership is focused on sharing, engaging, and inspiring a continuous flow of new ideas and fresh perspectives which leverage innovation as a resource to help address global challenges.

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Gartner Outsourcing & Strategic Partnerships Summit 2012

Date: September 10 - 12, 2012
Venue: Orlando, FL

The Gartner Outsourcing & Strategic Partnerships Summit 2012, September 10 – 12, in Orlando, FL, provides the insights needed so the CIO and IT leaders can make the right IT sourcing decisions. The cornerstones of the event are achieving business success through sourcing excellence — a balance of internal and external capabilities leveraging industry leading practices, seizing new opportunities that are available through emerging technologies, and creating stronger relationships with strategically important service providers.

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2012 RSuite User Conference

2012 RSuite User Conference

Date: September 20, 2012
Venue: The Hub Cira Centre, Philadelphia PA

Join hundreds of publishing professionals as they gather again in Philadelphia at the 6th annual RSuite User Conference. The conference provides a forum for members of the RSuite community, and those considering RSuite, to interact, learn about the latest version, and get tips and tricks that will benefit your organization.

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The SSP 2012 IN Conference

The SSP 2012 IN Conference

Date: September 30, 2012 - October 02, 2012
Venue: Waterview Conference Center/Hotel Palomar, Arlington, VA USA

The SSP IN meeting was conceived of to reinvent SSP's Top Management Roundtable using a format that promotes INspiration, INnovation, and INteractivity.

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Frankfurt Book Fair 2012

Frankfurt Book Fair 2012

Date: October 10 - 14, 2012
Venue: Messegelände, Ludwig-Erhard-Anlage 1, 60327 Frankfurt am Main, Germany

The Frankfurt Book Fair was implemented to bring together experts in the publishing industry. Every year in October, publishers, authors, booksellers, agents and film producers come together to create. In the past, the Frankfurt Book Fair has hosted 7,400 exhibitors from 106 countries, 10,000 journalists and 280,194 visitors. Books, media, rights and licenses are important topics of discussion at this incredible event.

The Guest of Honour programme has been a part of the Frankfurt Book Fair since 1976. Every two years, the event features the literature of a hosting country or author. One year, George Orwell was the guest of honor. Primarily, countries such as Italy, Japan, France, India and Africa have participated and have acted in a sponsor role for the event. The country has the opportunity to place the spotlight on the cultural and literary style indigenous to the area. Since the Frankfurt Book Fair is the world’s largest trade fair for media and books, authors, publishers and filmmakers can gain incredible exposure.

Twenty-five countries and regions have participated in the Guest of Honour programme at the Frankfurt Book Fair. Publishers use the opportunity to network, gain international contacts and to discuss trade in rights and licenses. It is not uncommon for participants to engage in topics relating to politics, current affairs and history. When the Guest of Honour was Argentina, the event was mentioned in over 5,000 media reports. Thus, there is ample opportunity for exposure.

Visitors to the Frankfurt Book Fair can arrive via car, free shuttle bus or public transportation. Because the event is always crowded, shuttle bus or public transportation is preferred. It not only reduces stress related to parking and traffic, but sharing is also better for the environment. If you must drive, parking is only nine Euro each day. Parking on the exhibition site is only available to exhibitors. Each exhibitor must possess a parking pass for access to exhibition parking. Typically, trade visitors, booksellers and librarians will have exhibitor passes and entrance tickets that include a public transportation pass.

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SOCAP International 2012 Annual Conference

Date: October 14 - 17, 2012
Venue: San Diego, California

SOCAP International 2012 Annual Conference will focus on the theme, Connecting with Your Customers through Collaborative Relationships. Today’s customer care professionals are involved in a variety of important relationships. These relationships involve the ability to build effective, consistent collaboration with a range of audiences—with consumers, internal staff teams, other departments within the company (e.g., marketing, C-suite), outsourced partners/suppliers and other entities. SOCAP’s 2012 Annual Conference will address these types of critical relationships through a variety of perspectives. You will walk away with tangible, actionable strategies, best practices and other takeaways to support the customer relationship. Educational sessions will be organized around the key topics of Consumer Diversity, Engagement Channels and Loyalty.

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CCNG Optimizing Customer Contact

Date: October 17, 2012
Venue: Tampa, FL

Uncover the secrets of the best contact centers and find out how to apply them in your organization! Discover new contact center optimization solutions that are now accessible and affordable to organizations of all sizes. Learn breakthrough strategies and techniques you can use to exceed customer expectations, raise performance standards, and achieve your career goals. Discover powerful new ways to set and measure the right performance objectives, improve quality of service, and win the support of top executives.

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8th Annual Customer Contact 2012, West

Date: October 21 - 24, 2012
Venue: JW Marriott Starr Pass Resort & Spa, Tucson AZ

Customer Contact 2012, West: A Frost & Sullivan Executive MindXchange is THE place to be if you want to find out what other companies are doing; take away great insights and ideas; build new business contacts; network with your peers and collaborate on best practices. High energy and fun!

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ContactCenterWorld: 2012 Top Ranking Performers 'Best Practice' Conference

Date: October 29, 2012 - November 02, 2012
Venue: Treasure Island, Las Vegas

Learn best practices from those doing the job, not vendors or consultants. Network with the best in the region. Learn how to run a successful inbound, outbound, blended or remote center.

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Digital Book World Conference 2013

Digital Book World Conference 2013

Date: January 16 - 17, 2013
Venue: Hilton, New York City

The annual Digital Book World Conference is designed to help publishers capitalize on their existing assets in the short-term while developing and executing a viable digital strategy for the long-term. It is the only conference specifically for trade publishers, focusing on solutions, not theories; practicality, not punditry.

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