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| Files | Description | Size |
|---|---|---|
| How Social Media Can Negatively Impact Retention and What to Do About It |
Social media is changing the way many consumers do business. It not only affects your ability to attract new customers, but also your ability to retain them as well. |
2.23 MB |
| Customer Care and the New Normal |
How Companies Can Deliver Top-Notch Service to Clients—and Increase Sales—With a Strong Customer Care Outsourcing Partner |
89.83 KB |
| XML Content Strategy |
Why and how to “future-proof” your content |
108.23 KB |
| Digitization Helps Future Proof Dutch Literature |
Digitization Helps Future Proof Dutch Literature |
2.06 MB |
| Establishing a Digital Library of Dutch Literature |
Establishing a Digital Library of Dutch Literature |
182.33 KB |
| Content is King...Once It Is Accessible |
Content is King...Once It Is Accessible |
941.65 KB |
| Continued Importance of XML Production in Scholarly Publishing |
Continued Importance of XML Production in Scholarly Publishing |
74.83 KB |