Media Center | SPi Global

September 1, 2011, Manila, Philippines. SPi Global, the largest Filipino-owned BPO company, has included Australia in its global resource network to tap opportunities in getting BPO clients from the prosperous continent.

SPi Global President and CEO Maulik Parekh said that more companies in Australia are now exploring the possibility of outsourcing to the Philippines because of the reputation of the country for excellent customer service.

Manila, Philippines, August 5, 2011. SPi Global today announced that it has entered into a definitive agreement to sell its medical transcription business line assets to Acusis, LLC. Acusis, with headquarters in Pittsburgh, Pennsylvania, is a global provider of outsourced clinical documentation solutions.

SPi Global cited in two international lists for its demonstrated capabilities

July 13, 2011, Manila, Philippines. SPi Global, the largest Filipino-owned BPO company, has ranked among the top 100 outsourcing service providers in the world, according to two of the most reputable international outsourcing industry organizations.

The company was included in the International Association of Outsourcing Professionals’ (IAOP) 2011 Global Outsourcing 100 list, and the Global Services’ 2011 GS100 list.

DPWH taps SPi Global to operate government’s first outsourced call center

June 23, 2011, Manila, Philippines. The Department of Public Works and Highways is the first government agency to outsource its call center operations by tapping SPi Global, the country’s biggest Filipino-owned BPO company, to operate and manage its hotline “165-02”. This project was launched during the agency’s 113th anniversary celebration held today at its Central Office in Bonifacio Drive, Port Area, Manila.

June 15, 2011, Manila, Philippines. SPi Global, the largest Filipino-owned BPO company, has surpassed other foreign BPO companies in Vietnam to win an accolade in the prestigious 2011 Sao Khue Awards.

The company received the Sao Khue 2011 Prize for “BPO service for BPO Services Group” from the Vietnam Software Association, or Vinasa, which recognized SPi Global’s excellent conversion solutions in Vietnam.

April 1, 2011, Manila, Philippines. SPi Global, the largest Filipino-owned BPO company, announced today that it won the highest honors at the 5th International ICT Awards. SPi Global was named “BPO Company of the Year” besting seven (7) other finalists at yesterday’s awarding ceremony organized by the Canadian Chamber of Commerce of the Philippines and the Business Processing Association of the Philippines (BPA/P).

Arlington Heights, ILLINOIS --- ePLDT Ventus announced that it has signed a contract this month to provide Programmers Investment Corporation (PIC) with an array of outsourced voice services, including customer care, product up-selling, order processing, and day-to-day product inquiries. The contract with ePLDT Ventus enables PIC to focus on their core business, provide excellent customer service, and introduce new products. ePLDT Ventus President Helen Marquez says, “As providing superior customer service is important to PIC, so it is for ePLDT Ventus.

The Contact Center Association of the Philippines or CCAP is one of the most well known organizations for outsourcing contact center service providers in the country. Last October 3, 2008, ePLDT Ventus became part of this prestigious organization.

Attending the induction was Joseph Verzosa, Assistant Vice-President and Business Head for Sales and Marketing and Patrick Dy, Program Transition Manager as representatives for ePLDT Ventus. The gathering started out with updates and news from CCAP, after which, the new members were introduced.

Employment opportunities now await new graduates with the recent expansion undertaken by ePLDT Ventus, a 100% Filipino owned Business Processing Outsourcer (BPO), of its Sampaloc call center site. In line with the company’s commitment to creating one thousand new jobs in 2009, the expansion of the Sampaloc site allows ePLDT Ventus to be more easily reached by interested applicants particularly those who hail from the university belt area, as it is strategically positioned near Quezon City’s Welcome Rotonda landmark.

ePLDT Ventus recently added to its roster of call center sites in Metro Manila. Within the walls of the PLDT building in Sampaloc, Manila, the 8th floor has become a fully-operational Ventus call center floor. The 7th floor will come to life in the early part of 2008, further expanding the site.